Small Business VoIP Phone System

A VoIP phone system uses a technology called Voice over IP which allows users to make telephone calls over an Internet Protocol system instead of mobile or fixed telephones. Calls can be made through the internet or via a private IP network. By using a VoIP phone system, you will bypass the phone company and its charges entirely and subsequently beable to make free phone calls.
VoIP systems come with many benefits over traditional POTS based telephoney. It is easy to integrate a VoIP system with other IT systems. It is also generally the case that better reporting comes with VoIP systems.
VoIP telephoney can be run by the in-house IT team, the support can be outsourced or the entire system can be hosted remotely by experts. There are pros and cons to all solutions however the market seems to be favouring outsourcing of phone systems.
The main brands of VoIP phone systems include Cisco, Avaya, NEC, Nortel, Siemens and Toshiba.